Business Automation
Stop doing manually
what automation can handle.
Get custom automation systems that connect your tools, respond to leads, process documents, and handle the repetitive work — so your team can focus on running the business.
Why automation maintenance matters
Your tools update constantly. Your monthly retainer keeps your automations running when APIs change — no re-tuning surprises on your end.
Work we take off your plate
Lead follow-up
New form submission comes in — an automation drafts and sends a personalized reply in seconds, while you're doing something else.
Document processing
Invoices, receipts, contracts — the system reads them, extracts what you need, and routes it where it belongs without anyone touching a file.
Lead scoring
Every lead gets scored and categorized automatically. Your sales team sees who's worth calling first without spending time sorting.
Internal knowledge search
Ask a question, get an answer pulled from your own files. No more digging through shared drives or emailing teammates for info.
CRM auto-updates
When a lead submits a form, calls in, or emails — their profile in your CRM updates itself. No manual entry, no missed follow-ups.
Smart chatbots
A chatbot trained on your business — it answers customer questions 24/7 and hands off to a human when things get complex.
Flat Pricing
Automation Builds
Scoped first, then quoted at a fixed price. You own what gets built.
Task-Specific Intelligence
Task Automator
Custom quote
Priced to the automations you need — not a package you don't.
Connect your intake hooks to automated drafting systems. Auto-responds to leads, drafts outreach, and categorizes inputs.
- API connector bridges (CRM to automation)
- Automated email / pitch content generator
- Lead scoring & intake categorization
- Prompt formatting & deprecation shield
Multi-Stage Process
Process Agent
Custom quote
Scoped to your operations — built around how your team actually works.
Automates entire internal operations like scanning invoices/receipts, executing vector searches over files, and syncing lead scoring.
- Custom search over your own documents
- Document parsing (PDF / receipt OCR)
- Continuous vector index maintenance
- Prompt engineering version control
Custom Agent Orchestration
Enterprise Automation Core
Custom quote
Complex integrations and fine-tuned automation — scoped to your infrastructure.
Custom automation systems built for complex operations — integrated with your existing software, voice automation, and fine-tuned for your specific workflow.
- Custom model fine-tuning & deployment
- Automation tools that run together automatically
- Full integration with your existing business software
- Priority support for technical updates
What's costing you hours every week?
Tell us about the manual task or process that's eating your team's time. We'll scope out what an automation build would look like and what it costs.
Metro Detroit Coverage
We automate workflows for businesses across Metro Detroit.
From our Detroit home base, we work with businesses across Oakland, Wayne, and Macomb counties. If you're outside Detroit proper, see your city's dedicated page.
Choose the workflow before choosing the automation
Reputate illustrates a review-to-draft-to-approval workflow. Grant Flow connects research, proposal drafts and tracking. These examples help you decide where a handoff or human approval belongs in your own process.
Reputate workflow →Grant Flow workflow →
Plan your Metro Detroit project
Automation is quoted around the trigger, connected systems, approval steps, exception handling and ongoing usage. Start with one recurring task; identify who checks the output and what should happen when a service is unavailable.
Share your current website or workflow, the customers you serve and the task you want to make easier. Your scope will identify the pages or screens, content, integrations and review steps before development begins.
Before you build an automation
Clear answers before you commit to a build.
What business task should I automate first?
Start with one repeated task that has a clear trigger and a result you can check: routing a new inquiry, drafting a reply, or extracting fields from a document. Document the current steps, the exceptions and who approves the result. That makes it possible to test whether the automation is useful before expanding it.
How much does a custom automation cost?
Automation builds are quoted by scope. The number of systems, access requirements, document formats and review steps affect the work. Your proposal should separate the initial build, ongoing support and third-party usage charges; a simple connection and a multi-stage workflow are different projects.
Will messages and decisions need my approval?
Choose that during scoping. A workflow can prepare a draft for a person to review, or perform an agreed routine action automatically. Define who approves customer-facing messages and what happens when information is missing. A drafting tool does not need permission to send just because it can write.
Can an automation connect to my existing software?
Often, if the software offers a suitable API, webhook or supported export. Access depends on your account plan and the vendor’s permissions. Share the tools you use before the quote so the connection can be checked rather than assumed.
What happens when a connected service changes or fails?
Agree the support arrangement before launch, including error reporting, a way to retry or complete the task manually, and who maintains the connection. Vendor updates and usage limits can interrupt a workflow. Ongoing monitoring and maintenance are separate from the original build.
How do we know whether the automation is working?
Use representative examples of your own work, including incomplete and unusual inputs. Compare the result with the existing process and agree acceptance criteria before launch. Track time spent, corrections and completed tasks after launch rather than promising an unmeasured saving.